Shipping policy

Processing Time

  • Orders are processed within 1–3 business days (excluding weekends & public holidays).

Shipping & Delivery

  • Standard Shipping (UAE): 3–5 business days

  • Express Shipping (UAE): 1–2 business days (major cities only)

  • Cash on Delivery (COD): Available in UAE

Shipping Fees

  • Standard: AED 15–20

  • Express: AED 30–40

  • Free Shipping for orders above AED 150

Tracking

  • You will receive a tracking number by SMS/email once your order has been dispatched.

Customs & Duties

  • UAE local deliveries: No customs charges.

  • International orders to UAE: Import duties, VAT, or clearance fees (if any) are the buyer’s responsibility.

Delivery Issues

  • For delayed, lost, or damaged shipments, please contact us within 48 hours of delivery at talpur.sam1982@gmail.com